Unable to log into PayPal through Stillwhite’s

Hi :) I am trying to purchase a dress and I get an error when trying to log into PayPal. I can log into PayPal directly, but through here it’s not working, I put in my username and password then I get ‘sorry we are unable to process this request currently - has anyone had this issue?

2 Responses

Hi Ana

This error message may occur when PayPal temporarily flags a transaction as it is unusually large, or one of the PayPal accounts are relatively new. Please try waiting several hours (up to 12) before trying again.

It's possible to contact PayPal directly to allow the payment through instantly.

If you continue to have issues, please ask the seller to send you a payment request directly from within their PayPal account. The same level of buyer protection still applies.

Thanks Bruno, great help :)

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Amazing! I am so happy with the outcome and got the dream dress that I wanted!
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buyer
Chloe, Penrith
5 days ago
I’ve sold not one but two wedding dresses on Still White and it was such a fun experience! So pleased to know my beautiful dresses will get to make someone else’s wedding day magical! Both buyers were so lovely and it was a really easy process. Have already recommended Still White to a number of family and friends.
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seller
Juanita, Karrinyup
4 days ago
Good news, Stillwhite is available in your country. Switch to www.stillwhite.co.nz